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HP Laserjet Pro M404dn


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The HP LaserJet Pro M404 printer–focus your time where it’s most effective-growing your business
Winning in business means working smarter. The HP LaserJet Pro M404 printer is designed to let you focus
your time where it’s most effective-helping to grow your business and staying ahead of the competition.
HP LaserJet Pro M404n
HP LaserJet Pro M404dn
HP LaserJet Pro M404dw
Built to keep you—and your business—moving forward
Best -in-class security-detect and stop attacks
Simply designed to uncomplicate your day
Set up this printer fast and easily manage device settings to help increase overall printing
efficiency.
Make the most of your office space with a printer that conveniently fits into your
workstyle.
Get connected and start printing fast with seamless Wi-Fi setup from your smartphone.
Work without delays or messes, with cartridges featuring auto seal removal.
Sustainability is smart business
Help decrease the amount of paper used in the office by printing on both sides of the
page.12
Grab pages and go—without waiting. This device wakes up and prints fast.1
Print wirelessly even without the network; stay connected with dual band Wi-Fi and Wi-Fi
direct.2,3,4
Print effortlessly from any device, virtually anywhere, to any HP printer—securely
through the cloud.5
6
A suite of embedded security features help protect your printer from being an entry point
for attacks.6
Help secure confidential information with optional PIN/Pull printing to retrieve print jobs.7
Optional HP JetAdvantage Security Manager lets you set configuration
Thwart potential attacks and take immediate action with instant notification of security
issues.10
Avoid frustrating reprints, wasted supplies, and service calls using Original HP toner
cartridges.
Help save paper right out of the box. The duplex print setting is set at default paper
savings mode.8
Saves up to 18% energy over prior products.9
Help save energy with HP Auto-on/Auto-off technology. 11
Data sheet | HP LaserJet Pro M404 series
Product walkaround Product walkaround
Series at a glance
150-sheet output bin
Front door (access to
HP EcoSmart black toner
cartridges)
250-sheet input tray 2 supports
media sizes up to 216 x 356 mm
Automatic two-sided printing3
Front door release button
2-line LCD control panel
100-sheet multipurpose tray 1 supports
media sizes up to 216 x 356 mm
Hi-Speed USB 2.0 port, USB port for
job storage and PIN printing,2
Gigabit Ethernet LAN port
Rear door (access to the print path)
Dual-band Wi-Fi with
Bluetooth® Low Energy1 for
easy wireless printing and setup
Model (product number) M404n (W1A52A) M404dn (W1A53A) M404dw (W1A56A)
Print speed (A4)
4 Up to 38 pages per minute (ppm) (all models)
Two-sided printing Manual Automatic Automatic
Control panel display 2-line LCD (all models)
100-sheet multipurpose tray 1,
250-sheet tray 2
Optional 550-sheet tray 3 Add up to one (all models)
Input capacity (standard/maximum5
) Up to 350/900 sheets (all models)
Recommended monthly page volume6 Up to 4,000 pages (all models)
Cartridge yields7 (A/X) Black: ~3,000/10,000 pages (all models)
Dual-band Wi-Fi with Bluetooth Low
Energy1

Not available Not available
1 Wireless operations are compatible with 2.4 GHz and 5 GHz operations only. Wi-Fi is a registered trademark of Wi-Fi Alliance®. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under licence. Learn
more at hp.com/go/mobileprinting. 2 Requires purchase of separate USB flash drive with at least 16 GB capacity.
3 Automatic two-sided printing is not available on the HP LaserJet Pro M404n model. 4 Measured using ISO/IEC 24734, excludes first set of test documents. For more information, see hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and
document complexity.
5 Selection of optional 550-sheet tray 3 required to reach maximum input capacity. 6 Recommended Monthly Page Volume (RMPV): HP recommends that the number of printed pages per month be within the stated range for optimum device performance, based on factors including supplies
replacement intervals and device life over an extended warranty period.
7 Actual yields vary considerably based on images printed and other factors. For details visit hp.com/go/learnaboutsupplies. Pages may vary based on customer printing conditions and usage. Optional high-yield
cartridges are not included in printer purchase and must purchased separately.
HP LaserJet Pro M404dw
Data sheet | HP LaserJet Pro M404 series
HP Services
Downtime can have serious consequences, so HP
provides support beyond the standard warranty. You
benefit from reduced risk, maximized uptime,
predictable service delivery and no unbudgeted
repair costs.
Choose from:
Optimized Care (optimum performance and
stability):
4 hour Onsite Support, Maintenance Kit Replacement
Service, Installation with Network Configuration
Service
Standard Care (high level of uptime):
Next Business Day Onsite Support, Maintenance Kit
Replacement Service, Installation with Network
Configuration Service
Basic Care (minimum recommended support):
Next Business Day Onsite Support
4 hour Onsite Support:
Onsite support within four hours after a service call
received within the coverage window
Next Business Day Onsite Support:
Onsite service the next business day after the
service call is received
Maintenance Kit Replacement Service:
Onsite replacement of your printer’s maintenance kit
including parts, materials, and labor
Installation with Network Configuration Service:
Assembly, network configuration, and basic
administrator familiarization. For more information
about HP Care Pack, HP Contractual, or HP Managed
Print Services, visit hp.com/go/printservices
Top features
Today’s businesses are always on, and always connected. Choose a printer that can keep up with how you
actually work, collaborate, and get things done
HP Print Security isn’t just about securing printers. It’s about helping to secure your network with real-time
threat detection, automated monitoring, and software validation—designed to detect and stop an attack as it
happens.
You have enough to worry about each day. It’s easy to accomplish what you need—and exceed your own
expectations—with a streamlined printer that’s made for simple use.
Business is all about resource management, and finding efficiencies is everyone’s responsibility. HP LaserJet
printers are designed with the environment in mind, so you can handle what you need while conserving energy
wherever possible.
Product
W1A52A HP LaserJet Pro M404n
W1A53A HP LaserJet Pro M404dn
W1A56A HP LaserJet Pro M404dw
Accessories
D9P29A HP LaserJet Pro 550-sheet Feeder Tray
Supplies
CF276A HP 76A Black Original LaserJet Toner Cartridge (3,000 pages)
CF276X HP 76X High Yield Black Original LaserJet Toner Cartridge (10,000 pages)
HP Care Packs
UB9T8E HP 3 year Next Business Day Service for LaserJet Pro M404
UB9T9E HP 4 year Next Business Day Service for LaserJet Pro M404
UB9U0E HP 5 year Next Business Day Service for LaserJet Pro M404
UC0Q4E HP 3 year 4 hour 9×5 Service for LaserJet Pro M404
UC0Q5E HP 4 year 4 hour 9×5 Service for LaserJet Pro M404
UC0Q6E HP 5 year 4 hour 9×5 Service for LaserJet Pro M404
UB9U1E HP 3 year Next Business Day Exchange Service for LaserJet Pro M404
UB9U2E HP 3 year Return to Depot Service for LaserJet Pro M404
UB9U3PE HP 1 year Post Warranty Next Business Day Service for LaserJet Pro M404
UC0Q7PE HP 1 year Post Warranty 4 hour 9×5 Service for LaserJet Pro M404
UB9U5PE HP 1 year Post Warranty Next Business Day Exchange Service for LaserJet Pro M404
UB9U6PE HP 1 year Post Warranty Return to Depot Service for LaserJet Pro M404
Protect your investment with HP Care Pack. Let HP certified engineers resolve your technical issues. For more details on HP
Care Pack, go to hp.com/go/cpc
Paper
Contact HP via phone: Asia: 65 6253 8500
Solutions
HP Web Jetadmin: hp.com/go/wja
HP Universal Print Driver: hp.com/go/upd
HP Imaging and Printing Security Center: hp.com/go/ipsc
6
Data sheet | HP LaserJet Pro M404 series
HP LaserJet Pro M404-series
Model HP LaserJet Pro M404n HP LaserJet Pro M404dn HP LaserJet Pro M404dw
Product number W1A52A W1A53A W1A56A
Functions Print
Print
Duplex print options Manual (driver support provided) Automatic (default)
Print speed Black (A4, normal): Up to 38 ppm; Black (letter, normal): Up to
40 ppm
Black (A4, normal): Up to 38 ppm; Black (letter, normal): Up to 40 ppm; Black (A4, duplex): Up to 31 ipm; Black (letter, duplex): Up
to 33 ipm
First page out Black (A4, ready): As fast as 6.3 sec; Black (A4, sleep): As fast as 8.8 sec
Print technology Laser
Print resolution Black (best) Fine Lines (1200 x 1200 dpi); Black (normal) Normal (Native: 600 x 600 dpi, enhanced up to 4800 x 600 dpi); Black (fine lines) Fine Lines (1200 x 1200 dpi)
Print resolution
technology HP FastRes1200, HP ProRes1200, Economode
Print cartridges
number 1 (black)
Standard print
languages HP PCL 6, HP PCL 5c, HP postscript level 3 emulation, PDF, URF, PWG Raster
Printer management HP Printer Assistant; HP Utility (Mac); HP Device Toolbox; HP Web JetAdmin Software; HP JetAdvantage Security Manager; HP SNMP Proxy Agent; HP WS Pro Proxy Agent; Printer Administrator
Resource Kit for HP Universal Print Driver (Driver Configuration Utility – Driver Deployment Utility – Managed Printing Administrator)
Connectivity
Standard connectivity 1 Hi-Speed USB 2.0; 1 host USB at rear side;Gigabit Ethernet
10/100/1000BASE-T network
1 Hi-Speed USB 2.0; 1 host USB at rear side; Gigabit Ethernet
10/100/1000BASE-T network
1 Hi-Speed USB 2.0; 1 host USB at rear side;Gigabit Ethernet
10/100/1000BASE-T network; 802.11b/g/n / 2.4 / 5 GHZ Wi-Fi
radio
Mobile printing
capability Apple AirPrint™; Google Cloud Print™; HP ePrint; HP Smart App; Mobile Apps; Mopria™ Certified; ROAM capable for easy printing
Apple AirPrint™; Google Cloud Print™; HP ePrint; HP Smart App;
Mobile Apps; Mopria™ Certified; ROAM capable for easy printing;
Wi-Fi® Direct printing
Wireless capability No
Yes, built-in dual-band Wi-Fi; Authentication via WEP,
WPA/WPA2, WPA Enterprise; Encryption via AES or TKIP; WPS;
Wi-Fi Direct; Bluetooth Low-Energy
Network capabilities Built-in 10/100/1000Base-TX Ethernet, Gigabit; Auto-crossover Ethernet; Authentication via 802.1X
Memory Standard: 256 MB; Maximum: 256 MB
Hard disk None
Processor speed 1200 MHz
Duty cycle (monthly) Up to 80,000 pages; Recommended monthly page volume
11
: 750 to 4000
Paper handling
Input 100-sheet multipurpose Tray 1, 250-sheet input Tray 2
Output 150-sheet output bin
Media types Paper (plain, EcoFFICIENT, light, heavy, bond, colored, letterhead, preprinted, prepunched, recycled, rough); envelopes; labels
Media weight Tray 1: 60 to 200 g/m²; Tray 2, Optional 550-sheet Tray 3: 60 to 120 g/m²
Media Sizes Custom Tray 1: 76 x 127 to 216 x 356 mm; Tray 2, optional Tray 3: 100 x 148 to 216 x 356 mm
Dimensions (w x d x
h)
381 x 357 x 216 mm
Weight 8.22 kg 8.56 kg
What’s in the box
HP LaserJet Pro M404n; Preinstalled HP Black LaserJet Toner
Cartridge (59A for EMEA, 58A for AMS, 76A for AP, yield ~1,500
pages); Getting Started Guide; Support Flyer; Warranty Guide;
Regulatory Flyer; Power cord; USB cable (AP Only)
HP LaserJet Pro M404dn; Preinstalled HP Black LaserJet Toner
Cartridge (59A for EMEA, 58A for AMS, 76A for AP, yield ~3,000
pages); Getting Started Guide; Support Flyer; Warranty Guide;
Regulatory Flyer; Power cord; USB cable (AP Only)
HP LaserJet Pro M404dw; Preinstalled HP Black LaserJet Toner
Cartridge (59A for EMEA, 58A for AMS, 76A for AP, yield ~3,000
pages); Getting Started Guide; Support Flyer; Warranty Guide;
Regulatory Flyer; Power cord; USB cable
Software included No software solutions are included in the Box, Download software at http://123.hp.com/laserjet or http://hp.com
Warranty features
One-year Bench/Depot Repair warranty. Warranty and support options vary by product, country and local legal requirements. Contact your Contractual Vendor or go to hp.com/support to learn
about HP award winning service and support options in your region. (wty code 4E; wty ID A033)
Systems
Compatible operating
systems
Windows Client OS (32/64 bit), Win10, Win8.1, Win 8 Basic, Win8 Pro, Win8 Enterprise, Win8 Enterprise N, Win7 Starter Edition SP1, UPD Win7 Ultimate, Mobile OS, iOS, Android, Mac, Apple® macOS
Sierra v10.12, Apple® macOS High Sierra v10.13, Apple® macOS Mojave v10.14, Discrete PCL6 Printer Driver, For more information on the supported operating systems go to
http://support.hp.com, Enter your product name and search, Click on User Guides and enter your product name and search for User Guide, Search for your (Product Name) User Guide, Search for
the Supported Operating Systems section, UPD PCL6 / PS Printer Drivers, Supported Operating systems, For more information on the supported operating systems see http://www.hp.com/go/upd
Minimum system
requirements
PC:2 GB available hard disk space, Internet connection, USB port, Internet browser. For additional OS hardware requirements see microsoft.com;
Mac: 2 GB available hard drive space, Internet connection or USB port, OS hardware requirements see apple.com
Security management
Secure Boot, Secure Firmware Integrity, Runtime Code Integrity, password protected EWS, secure browsing via SSL/TLS 1.0, TLS
1.1, TLS 1.2; IPP over TLS; Network: enable/disable network ports and features, unused protocol and service disablement,
SNMPv1, SNMPv2, and SNMPv3, community password change; HP ePrint: HTTPS with certificate validation, HTTP Basic Access
Authentication, SASL authentication; Firewall and ACL; control panel lock, certificates configuration, UPD PIN printing, Syslog,
signed firmware, administrator settings, 802.1x authentication (EAP-TLS, and PEAP); Encrypted data storage; Secure data erase;
Automatic firmware updates; Secure Encrypted Print via optional job storage, Compatible with optional HP JetAdvantage Security
Manager
Secure Boot, Secure Firmware Integrity, Runtime Code Integrity,
password protected EWS, secure browsing via SSL/TLS 1.0, TLS
1.1, TLS 1.2; IPP over TLS; Network: enable/disable network
ports and features, unused protocol and service disablement,
SNMPv1, SNMPv2, and SNMPv3, community password change;
HP ePrint: HTTPS with certificate validation, HTTP Basic Access
Authentication, SASL authentication; Firewall and ACL; control
panel lock, certificates configuration, UPD PIN printing, Syslog,
signed firmware, administrator settings, 802.1x authentication
(EAP-TLS, and PEAP), authentication via WEP, WPA/WPA2
Personal, WPA2-enterprise; encryption via AES or TKIP;
Encrypted data storage; Secure data erase; Automatic firmware
updates; Secure Encrypted Print via optional job storage,
Compatible with optional HP JetAdvantage Security Manager,
IPPS
Fonts and typefaces 84 scalable TrueType fonts
Control panel 2-line LCD; OK button; Left button; Right button; Cancel button; Back button; Ready LED; Error LED 2-line LCD; OK button; Left button; Right button; Cancel button;
Back button; Wireless button; Ready LED; Error LED; Wi-Fi LED
Display 2-line backlit LCD graphic display
Energy efficiency
compliance
ENERGY STAR® qualified; EPEAT® Silver; CECP
ENERGY STAR
Qualified
No Yes
Power
Power supply type: Internal (built-in) Power Supply; Power
supply required: 110-volt input voltage: 110 to 127 VAC (+/-
10%), 50/60 Hz (+/- 2 Hz); 220-volt input voltage: 220 to 240
VAC (+/- 10%), 50/60 Hz (+/- 2 Hz) (Not dual voltage, product
varies by part number with # Option code identifier); Power
consumption : 495 watts (active printing), 5.5 watts (ready),
0.5 watts (sleep), 0.5 watts (Auto Off/Wake on LAN, enabled at
shipment), 0.05 watts (Auto-off/Manual-on), 0.05 (Manual Off)
Power supply type: Internal (built-in) Power Supply; Power supply required: 110-volt input voltage: 110 to 127 VAC (+/- 10%),
50/60 Hz (+/- 2 Hz); 220-volt input voltage: 220 to 240 VAC (+/- 10%), 50/60 Hz (+/- 2 Hz) (Not dual voltage, product varies by
part number with # Option code identifier); Power consumption
2
: 495 watts (active printing), 5.5 watts (ready), 0.5 watts (sleep),
0.5 watts (Auto Off/Wake on LAN, enabled at shipment), 0.05 watts (Auto-off/Manual-on), 0.05 (Manual Off); Typical Electricity
Consumption number : BA: 1.10 kWh/week; ES: 1.228 kWh/week
Acoustics
Acoustic power emissions
6
: 6.7 B(A) ; Acoustic power emissions
(ready): 2.5 B(A) ; Acoustic pressure emissions bystander
(active, printing): 53 dB(A) ; Acoustic pressure emissions
bystander (ready): 15 dB(A)
Acoustic power emissions : 6.7 B(A) ; Acoustic power emissions (ready): 2.6 B(A) ; Acoustic pressure emissions bystander (active,
printing): 54 dB(A) ; Acoustic pressure emissions bystander (ready): 15 dB(A)
Environmental ranges
Operating temperature range: 15 to 32.5°C ; Recommended operating temperature: 17.5 to 25°C ; Operating humidity range: 10 to 80% RH ; Recommended operating humidity range: 30 to 70%
RH
Safety approvals and
requirements
IEC 60950-1:2005 +A1:2009+A2:2013/EN 60950-1:2006 +A11:2009+A1:2010+A12:2011+A2:2013; IEC 60825-1:2014/EN 60825-1:2014 (Class 1 Laser/LED Product); IEC 62479: 2010/EN
62479: 2010
Supported network
protocols
TCP/IP, IPv4, IPv6; Print: TCP-IP port 9100 Direct Mode, LPD (raw queue support only), Web Services Printing, HP ePrint, Apple AirPrint™, Google Cloud Print 2.0, Mopria, IPP Print; Discovery: SLP,
Bonjour, Web Services Discovery; IP Config: IPv4 (BootP, DHCP, AutoIP, Manual), IPv6 (Stateless Link-Local and via Router, Statefull via DHCPv6), SSL Security and Certificate management;
Management: SNMPv1, SNMPv2, SNMPv3, HTTP/HTTPS, Syslog, FTP FW Download
7
9
5
10
1
13
2
15
6
Data sheet | HP LaserJet Pro M404 series
Footnotes
Measured using ISO/IEC 24734 and excludes first set of test documents. For more information, see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver,
and document complexity.
Wireless operations are compatible with 2.4 GHz and 5 GHz operations. App or software and HP ePrint account registration may also be required. Some features require purchase of an optional accessory. Learn more at
http://www.hp.com/go/mobileprinting
Feature is only supported on the HP LaserJet Pro M404dw. Wireless performance is dependent on physical environment and distance from access point, and may be limited during active VPN connections
Feature is supported on the HP LaserJet Pro M404dw only. Mobile device needs to be connected directly to the Wi-Fi network of a wireless direct–capable MFP or printer prior to printing. Depending on mobile device, an app or
driver may also be required. Learn more at http://www.hp.com/go/businessmobileprinting
5To enable HP Roam, some devices may require firmware to be upgraded and an optional accessory to add Bluetooth® Low Energy (BLE) beaconing capabilities. Subscription or accessory may be required. For more information,
visit http://www.hp.com/go/roam
Based on HP review of 2019 published security features of competitive in-class printers. Only HP offers a combination of security features that can monitor to detect and automatically stop an attack then self-validate software
integrity in a reboot. For a list of printers, visit http://www.hp.com/go/PrintersThatProtect. For more information: http://www.hp.com/go/printersecurityclaims
Pin printing enabled via USB installed in rear of device.
Dependent upon country setup specifications
Based on HP Internal testing using normalized TEC Value, 2019.
Instant threat notifications can appear on the device control panel when a potential threat occurs from malicious intent or there is a bug or vulnerability in the firmware code of the device. If this error raises concern, please
contact your company IT representative or, if unavailable, HP Support, who can investigate the cause through analysis of device syslog data using a standard SIEM tool from McAfee, Splunk, Arcsight or SIEMonster. The control
panel error message may show an error code on a blue screen during code signature checks or memory write intrusions.
HP Auto-On/Auto-Off Technology capabilities subject to printer and settings; may require a firmware upgrade.
2 sided printing not supported on the M404n
Technical specifications disclaimers
Without trays and covers not extended
Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the product warranty. Power consumption values typically based on
measurement of 115V device.
Toner cartridges designed for distribution and use within a designated region only; will not work outside of designated region.
Declared yield value in accordance with ISO/IEC 19752. Actual yields vary considerably based on images printed and other factors. For more information, visit http://www.hp.com/go/learnaboutsupplies
Local printing requires mobile device and printer to be on the same network (usually Wi-Fi access points bridge wireless to wired connections) or have a direct wireless connection. Wireless performance is dependent on physical
environment and distance from access point. Remote printing requires an Internet connection to an HP web-connected printer. Wireless broadband use requires separately purchased service contract for mobile devices. Check with
service provider for coverage and availability in your area. For more information visit hp.com/go/mobileprinting. To enable HP Roam, some devices may require firmware to be upgraded and an optional accessory to add Bluetooth®
Low Energy (BLE) beaconing capabilities. For more information, visit hp.com/go/roam
Acoustic values are subject to change. For current information see http://www.hp.com/support. Configuration tested: base model, simplex printing, A4 paper at an average of 40 ppm.
Measured using ISO/IEC 24734, excludes first set of test documents. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and
document complexity.
Measured using ISO 24734 Feature Test, A5 Landscape Feed. Speed may vary based on content, PC, media orientation, and media type.
Measured using ISO/IEC 17629. For more information see http://www.hp.com/go/printerclaims. Exact speed varies depending on the system configuration, software application, driver, and document complexity.
Duty cycle is defined as the maximum number of pages per month of imaged output. This value provides a comparison of product robustness in relation to other HP LaserJet or HP Color LaserJet devices, and enables
appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups.
HP recommends that the number of pages per month of imaged output be within the stated range for optimum device performance, based on factors including supplies replacement intervals and device life over an extended
warranty period
HP SureSupply alerts you when your print cartridge is running low and helps you purchase online or locally through HP or a participating retailer. For more information, visit http://www.hp.com/go/SureSupply; only available with
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